Project Name
Customer Mobile Application
ABOUT THIS PROJECT
Customer Mobile Application
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OVERVIEW
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The goal of this project is to enhance customer engagement and lead generation through a user-friendly mobile application that allows for one-click access to contact agents. Customers can easily manage their existing plans and policy details, as well as get in touch with consultants with just a few taps.
Project Details
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OVERVIEW
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The goal of this project is to enhance customer engagement and lead generation through a user-friendly mobile application that allows for one-click access to contact agents. Customers can easily manage their existing plans and policy details, as well as get in touch with consultants with just a few taps.
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Challenge & Opportunity
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Customers currently face difficulties in managing their plans and claims across different applications, each requiring separate login credentials. This challenge underscores the opportunity to launch a centralized mobile app that simplifies these processes.
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Solution
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The mobile application serves as a one-stop shop for customers to manage their health and well-being. It includes essential features such as cashless hospitalization and access to second medical opinions. Additionally, customers can utilize single sign-on functionality to access other applications for policy management and claim submission, streamlining their experience.